Program Info

Preferred Care is available as a standalone protection plan or as part of Pixel Pass. If you'd like additional information, see our FAQs or visit Google Store.

Monthly Payment image

Monthly Payments

Pay for your protection plan all at once or spread it out with monthly payments.2

Oops Protection

Premium protection

Covers product damage (including liquid resistance failure and screen failure). Depending on the plan, get at least two repairs/replacements during your term.3

Overnight Shipping

Overnight Shipping

No waiting for your old device to be returned. A new one will be overnighted to you after your claim is approved. 4

walkin locations

60+ walk-in locations

We’re partnering with uBreakiFix for repairs. And you can get a screen replacement for a service fee as low as $39 if you bring in your device.5

worry free claims

Worry-free claims process

File a claim 24 hours a day, 7 days a week. File, Continue or Track My Claim now.

1 Each claim is subject to a Service Fee. Terms and conditions apply.

2 View Preferred Care and Preferred Care Monthly Coverage cost on Service Fee/Deductible.

3 For the Preferred Care Monthly Coverage plan, your devices include 4 years (Pixel 6a) or 2 years (Pixel 6, Pixel 6 Pro, Pixel 5a) of mechanical breakdown coverage after the one-year manufacturer warranty expires, and up to 2 product damage claims in a rolling 12-month period beginning with the date of the first repair or replacement. For the Preferred Care upfront plan, your device protection includes 1 year of mechanical breakdown coverage (after the one-year manufacturer warranty expires) and up to 2 product damage claims per coverage term or 2 product damage claim in a rolling 12-month period, based on device.

Exclusions apply. See your terms and conditions in your coverage documents for full details including benefits and exclusions.

4 If your device gets damaged, or has a mechanical failure after the manufacturer's warranty period, you'll receive a replacement device as early as the next business day after your claim is approved, with two-way shipping covered.

5 Cracked screen repair applies when service is available and provided through our participating walk-in centers. Walk-in centers are not available in every provice, check locations here.

*One additional year of mechanical breakdown coverage after the manufacturer's warranty ends and up to 2 claims of product damage coverage (including liquid resistance failure and screen failure) over a rolling 12-month period beginning with the date of the first repair or replacement. Each claim is subject to a Service Fee. Terms and conditions apply. If your device gets damaged, or has mechanical failure after the manufacturer's warranty period, you'll receive a replacement device as early as the next business day after your claim is approved, with two-way shipping covered. Cracked screen repair applies when service is available and provided through our participating walk-in centers. Walk-in centers not available in every province, check locations.

Plans are provided by Federal Warranty Service Corporation, operating under the trade name Assurant.