Preferred Care is available as a standalone protection plan or as part of Pixel Pass. If you'd like additional information, see our FAQs or visit Google Store.
1 Each claim is subject to a Service Fee. Terms and conditions apply.
2 View Preferred Care and Preferred Care Monthly Coverage cost on Service Fee/Deductible.
3 For the Preferred Care Monthly Coverage plan, your devices include 4 years (Pixel 6a) or 2 years (Pixel 6, Pixel 6 Pro, Pixel 5a) of mechanical breakdown coverage after the one-year manufacturer warranty expires, and up to 2 product damage claims in a rolling 12-month period beginning with the date of the first repair or replacement. For the Preferred Care upfront plan, your device protection includes 1 year of mechanical breakdown coverage (after the one-year manufacturer warranty expires) and up to 2 product damage claims per coverage term or 2 product damage claim in a rolling 12-month period, based on device.
Exclusions apply. See your terms and conditions in your coverage documents for full details including benefits and exclusions.
4 If your device gets damaged, or has a mechanical failure after the manufacturer's warranty period, you'll receive a replacement device as early as the next business day after your claim is approved, with two-way shipping covered.
5 Cracked screen repair applies when service is available and provided through our participating walk-in centers. Walk-in centers are not available in every provice, check locations here.
*One additional year of mechanical breakdown coverage after the manufacturer's warranty ends and up to 2 claims of product damage coverage (including liquid resistance failure and screen failure) over a rolling 12-month period beginning with the date of the first repair or replacement. Each claim is subject to a Service Fee. Terms and conditions apply. If your device gets damaged, or has mechanical failure after the manufacturer's warranty period, you'll receive a replacement device as early as the next business day after your claim is approved, with two-way shipping covered. Cracked screen repair applies when service is available and provided through our participating walk-in centers. Walk-in centers not available in every province, check locations.
Plans are provided by Federal Warranty Service Corporation, operating under the trade name Assurant.