If you have Preferred Care on your phone and have a cracked screen, once your claim is approved, you can repair your phone by visiting one of our participating walk-in centers. The option will be presented to you during the claims process along with a list of walk-in centers near you. A deductible will apply for each approved claim.
If you have a Pixel 6, Pixel 6 Pro, Pixel 5a, Pixel 5, Pixel 4a (5G), Pixel 4a, Pixel 4, Pixel 4 XL, Pixel 3a, Pixel 3a XL, Pixel 3 or Pixel 3 XL with a cracked screen, you'll save on your deductible when service is available and provided through our participating walk-in centers. Walk-in centers not available in every state, check locations here.